My UX/UI Experience at

Fenergo

Fenergo is a leading provider of digital transformation solutions that enables financial institutions to transform the end-to-end client lifecycle experience, future-proof regulatory compliance and enhance operational efficiencies.

The Product

Fenergo Client Lifecycle Management (CLM) is a cloud-native, SaaS-based solution that enables Corporate & Institutional Banks to onboard complex clients quickly and efficiently, delivering an exceptional client experience, whilst complying with all financial crime and compliance obligations throughout the client lifecycle.

The product offers a range of features including:

Client onboarding features
External data from API integrations to leading data providers to digitally acquire client and related party data
Easy product configuration and reference data
Regulatory rules libraries
Risk analysis tools
Reporting

My Role & Responsibilities

As a UX/UI designer for Fenergo, my responsibilities included working with product owners, business analysts and developers to create user-centred design solutions. I was involved in all aspects of the design process, from research and ideation prototyping to finalising designs for developers to implement. I also worked on projects that ranged from designing new features to improving existing ones.

Design Process and Methodologies

At Fenergo, we followed a user-centred design approach, which involved researching user needs and pain-points, creating prototypes, and testing with real users to refine the design. I utilised design thinking methodologies to generate innovative ideas and solve complex design challenges. Agile development methodologies were also used to rapidly prototype and iterate on designs.

Skillset and Knowledge Utilised

During my time at Fenergo, I utilised my design skills and knowledge in various areas including wire framing, prototyping and design tools such as Sketch and Figma to create designs that were visually appealing, user-friendly, considered end-user goals, business requirements and aligned with Fenergo’s brand guidelines. I also developed skills in UX writing, design research and usability testing.

Accomplishments

While working at Fenergo as a UX/UI Designer, I successfully designed and delivered many features that improved the user experience and increased user satisfaction. My designs helped reduce user errors and task completion time, resulting in improved efficiency and productivity for the end-user. I also received positive feedback from colleagues on attention to detail, creative solutions and ability to work collaboratively.

Get in touch